[VoiceOps] Delay on RTP for Inbound Calls

Lee Riemer lriemer at bestline.net
Wed Jan 6 00:42:35 EST 2010


I forgot, we had this issue with invalid RTP sequence numbers with old 
Polycom firmware.   Are you using Polycom phones?

On 1/5/2010 11:31 PM, Ujjval Karihaloo wrote:
>
> I trace a call...on my cell phone I hear the first 1 -2 seconds 
> clipped...however the trace sounds fine....
>
> Traced at SBC side facing Level 3
>
> Traced at SBC side facing Customer (who receives inbound call)
>
> Traced at Customer Prem
>
> All the above 3 traces the Audio sounds fine, but on my cell phone I 
> miss the first 2 seconds.
>
> Ujjval Karihaloo
>
> *From:* voiceops-bounces at voiceops.org 
> [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Lee Riemer
> *Sent:* Tuesday, January 05, 2010 10:15 PM
> *To:* voiceops at voiceops.org
> *Subject:* Re: [VoiceOps] Delay on RTP for Inbound Calls
>
> Have you captured via wireshark and replayed?  Do you hear the same 
> delay?  Is there a delay between the OK (answer) and the audio?
>
> On 1/5/2010 8:22 PM, Ujjval Karihaloo wrote:
>
> Hi Guys;
>
>    We have noticed that sometimes when calling into our DIDs (Level 3 
> DIDs), there is a 2-3 second lag. i.e. Cell phone caller (party A) 
> calls into a DID (Party B) that is on our network (Broadsoft 
> Softswitch), Party B answers and sayd 1,2,3,4,5 -- but the Party A 
> only hears 4, 5...The part i.e. 1,2,3 get cut off.
>
> Plus it is sporadic and difficult to reproduce, was wondering if folks 
> have encountered this and any good troubleshooting techniques you can 
> recommend.
>
> Ujjval Karihaloo
>
>   
>   
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