[VoiceOps] My first post to VoiceOps :-)

Carlos Alvarez carlos at televolve.com
Thu Jun 3 17:12:15 EDT 2010

We know when there's a customer complaint usually.  L3 is lousy at 
sending back good error codes.  Often the call seems completed but they 
are just playing a recording.  Admittedly we haven't given this enough 
attention, since the volume is so low.

Darren Schreiber wrote:
> Ok,
>      So how do you know when there's an issue? Maybe that's a more relevant question... do you test automatically somehow?
> - Darren
> Carlos Alvarez<carlos at televolve.com>  wrote:
> Darren Schreiber wrote:
>> I am working on some international routing with a client and we are
>> having a hell of a time finding **reputable** international providers
>> who aren’t uber-expensive. I am about ready to setup our own routing
>> system and hand-pick providers.
> We have very low international volume also, and we are using Level 3
> with mixed success.  Most of the time it's decent, but we occasionally
> run into an issue with the smaller countries (today's problem country is
> Palau).  Hopefully others on the list have some ideas for small users
> like us to find great international termination.  Our initial idea is to
> add a couple more options and then just cycle through them if they fail,
> though as you state, sometimes the failure isn't apparent.
> --
> Carlos Alvarez
> TelEvolve
> 602-889-3003
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Carlos Alvarez

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