[VoiceOps] Broadworks/Polycom/Webex Conferences and DTMF issues

[Lee Riemer]

Are they in a large room using speakerphone?



On Mar 16, 2010, at 8:29 AM, "Dawson, Robert" <robert.dawson at mindshift.com 
 > wrote:

> I’ve got a customer that is experiencing issues with DTMF recognitio 
> n when utilizing Webex Conference services. I have adjusted DTMF len 
> gth and level to the point that it is causing issues with some other 
>  services but they are still reporting failures. I can intermittentl 
> y replicate the issue as well. Anyone experience anything similar? T 
> houghts?
>
>
>
> Robert Dawson - MCSE, MCTS Microsoft Exchange 2007
>
> NOC 3/VoIP Engineer
>
> mindSHIFT Technologies, Inc.
> 3975 Fair Ridge Drive, Suite 200 South - Fairfax, VA 22033
>
> Tel: 571-432-4010
> Cell: 571-234-2621
>
> www.mindSHIFT.com
>
>
>
> <image001.jpg> Ranked #1 in managed IT services by MSPmentor®
>
>
>
> Boston - New York City - Philadelphia - Washington DC
>
> We make IT work for your business®
>
>
>
> P Please consider the environment before printing this e-mail
>
>
>
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20100316/2e7d253f/attachment.html>