[VoiceOps] Cisco Call Manager sound files: got 'em?

John Todd jtodd at loligo.com
Thu May 13 19:30:08 EDT 2010

I'm looking for a list of prompts that come as "standard" with a Cisco  
Call Manager platform - I don't know if there are different sets for  
different "flavors" of CCM, so apologies if this question is not as  
precise as it needs to be.  I would assume that at least voicemail,  
error prompts, and some basic informational recordings come standard  
with the platform... right?   I found a short list, but it seems  
laughably incomplete, and there is no mention of voicemail or  
conferencing or... anything else.  Surely there are more extensive  
prompts stored somewhere.

I get the impression that these are from the "annunciator" module, and  
are perhaps found in the TFTP directory with a filename list called  
"Annunciator.xml" - no idea what's in that file, though.  I'm reading  
shadows on the Google cave wall.

Access to the sound files themselves or a list (if such a thing  
exists) containing the exact wording of each prompt, the filename, and  
the encoding type would be fine.  Contact me off-list, please.

Out of curiosity, does CCM include HD codecs in their prompt sets at  
this point?  Or does it just use the 8khz G.711 recordings and  
transcode them into G.722 or whatever?  There seem to be indications  
that it does, but it's not clear.  Even better question: are the HD  
codec versions (if they exist) actually better-sounding, or are they  
just pre-translated HD versions of the 8khz prompts?

A list of some possible prompts:

Modifying prompts

A location for some? (if you're on Windows)
   C:\Program Files\Cisco\TFTPPath\United_States


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