[VoiceOps] BW CCXML and VoiceXML

Justin Randall jrandall at comwave.net
Fri May 28 12:19:14 EDT 2010


I've developed a few prototype applications using VXML/CCXML.

It works pretty solid however some of the missing functionality is a bit
disappointing such as lack of early media support and lack of being able
to process digits via SIP INFO (although RFC 2833 works just fine).
Early media is a big one as it is really useful for certain applications
that require playing announcements before or without answering a call.

Communicating with external web servers is fairly straight forward in
VXML although I haven't played around with HTTP POST'ing in CCXML where
the MS actually acts as an HTTP server to process asynchronous responses
in the form of subsequent HTTP POSTs.

Regards,

Justin Randall
Team Leader - VoIP Engineering
Comwave Telecom Inc.

-----Original Message-----
From: voiceops-bounces at voiceops.org
[mailto:voiceops-bounces at voiceops.org] On Behalf Of David Hiers
Sent: May-27-10 2:31 PM
To: Andrew Bergman
Cc: VoiceOps at voiceops.org
Subject: Re: [VoiceOps] BW CCXML and VoiceXML

Thanks for the reply!  Good to know that it is solid enough to build on.


David



On Thu, May 27, 2010 at 9:21 AM, Andrew Bergman <acb at staff.iinet.net.au>
wrote:
> Hi David,
>
> We use the BroadWorks CCXML/VoiceXML functionality albeit in a fairly
limited manner.
>
> Our primary application exists to 'deal with' some lack of
functionality within the built in Voice Mail service provided within the
platform, nothing fancy like enhancing it to make it talk or attempt to
understand what people are saying.
>
> Have found the platform to pretty much 'just work', although
troubleshooting can be somewhat chaotic, a unique combination of 'too
much' and 'not enough' info sometimes - but it certainly hasn't been the
most unpleasant experience.
>
> So I'll go with 'use it', but I can't decide where 'it does the job,
more or less' lives between 'love it' or 'hate it'.
>
> Cheers,
> Andrew
>
> ________________________________________
> From: voiceops-bounces at voiceops.org [voiceops-bounces at voiceops.org] On
Behalf Of David Hiers [hiersd at gmail.com]
> Sent: Wednesday, 26 May 2010 3:51
> To: VoiceOps at voiceops.org
> Subject: [VoiceOps] BW CCXML and VoiceXML
>
> Hey groupers,
>
> The Broadworks CCXML and VoiceXML functions...
>
> Use 'em?
>
> Love 'em?
>
> Hate 'em?
>
>
> Thanks!
>
> David
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops

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