[VoiceOps] Outbound Caller-ID Name Issue on Certain Carriers

[Paul Timmins]

On 10/06/2010 05:33 PM, Alex Balashov wrote:
> Yeah, not everybody uses the same CNAM lookup providers, and there's a 
> lot of caching going on.
>
> Characteristically, the most accurate and up-to-date database is the 
> one the ILEC uses;  many of these VoIP ITSPs and CLECs use other third 
> parties, and either they or the third party do a fair bit of caching 
> and questionable update processes to save money on CNAM dips.
>
> The whole thing's pretty stupid;  it should just be canceled.
>

99% of it comes back to:

http://www.targusinfo.com/solutions/identification/caller_name/

Syniverse uses these guys. Verisign always used its STPs and GTT to 
route you to the direct CNAM databases and get you the right data from 
the proper industry databases. Targus does not do that, despite their 
ironically written website they're 99% of the CNAM problem in this nation.

TNS used to use them, but recently moved to their recently acquired 
Verisign network for caller ID with name data so they no longer have the 
issue either.

AT&T (upper and lower case AT&T, that is) don't have this issue, nor do 
the ILECs obviously.

-Paul