[VoiceOps] efax port out

[Alex Balashov]

Are you sure?  The FCC was pretty firm in its 2007 clarification that ITSPs do not own numbers, but that logical end-customers own numbers (even if the ITSP spent money to acquire the numbers on an end-customer's behalf or has had that number in inventory for a long time), and that ITSPs must allow and assist with port-outs, even if there are outstanding balances due or other unresolved billing disputes.

I am guessing, however, that an inbound-only application provider like Efax is not considered an ITSP.  However, there is precedent for an end-customer forcing a hosted IVR company to allow a port-out (though I don't know to what extent regulatorily enshrined).

--
Alex Balashov - Principal
Evariste Systems LLC
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Suite 2200
Atlanta, GA 30303
Tel: +1-678-954-0670
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Web: http://www.evaristesys.com/

On Apr 26, 2011, at 12:11 AM, Carlos Alvarez <carlos at televolve.com> wrote:

> Efax and other endpoint services like those call forwarding and
> receptionist services are not bound by porting rules. I've had success
> in paying extort(COUGH) fees to get the numbers out, but they don't
> have to allow it.
> 
> 
> -- 
> Sent from my iPad
> 
> On Apr 25, 2011, at 9:08 PM, "Eric Hiller" <clec at cygnustel.com> wrote:
> 
>> We have been trying to port out an efax number for one of customers but
>> efax says they do not have to comply as they are not a phone company. XO
>> is the underlying carrier, but they will not accept a Port Out form from
>> our end user, which is not XO's end user. Any experience with this, ideas,
>> or suggestions?
>> 
>> Thanks,
>> Eric
>> 
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