[VoiceOps] 911 call notification in Broadworks.

Scott Berkman scott at sberkman.net
Sun Aug 14 13:03:03 EDT 2011

If you set up "Emergency zones" at the group level you can configure an
email notification right there.  That might be sufficient, or you could come
up with something to take that email and create an outbound call.


-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Matthew S. Crocker
Sent: Friday, August 12, 2011 11:22 AM
To: VoiceOps at voiceops.org
Subject: [VoiceOps] 911 call notification in Broadworks.

I have a customer that currently has a 911 call notification feature they
want to mimic on our Bworks switch.

 Currently when someone on the PBX calls 911 the call goes through to 911
normally.  The switch then generates a new call to the building security
office and plays a greeting 'Extension 1234 has called emergency service).
Building security can then react quickly to the emergency and be ready for
the police/fire/ambulance arrival. 

 Does anyone have an idea how that can be configured on Bworks?

Matthew S. Crocker
Crocker Communications, Inc.
PO BOX 710
Greenfield, MA 01302-0710
P: 413-746-2760

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