[VoiceOps] Letting a phone ring forever?

Carlos Alvarez carlos at televolve.com
Tue Jul 26 14:09:48 EDT 2011

We have a customer who has asked us to let his main line ring "forever" 
or at least five minutes.  As a standard practice we forcefully hang up 
on an unanswered call at 90 seconds if the customer has turned off 
voicemail and auto-attendants.  It seems wrong to let a line ring 
forever or even for minutes at a time, and I recall something in the 
back of my head about a traditional industry-standard limit.

Your opinions requested.

Carlos Alvarez

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