[VoiceOps] Letting a phone ring forever?
carlos at televolve.com
Tue Jul 26 14:09:48 EDT 2011
We have a customer who has asked us to let his main line ring "forever"
or at least five minutes. As a standard practice we forcefully hang up
on an unanswered call at 90 seconds if the customer has turned off
voicemail and auto-attendants. It seems wrong to let a line ring
forever or even for minutes at a time, and I recall something in the
back of my head about a traditional industry-standard limit.
Your opinions requested.
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