[VoiceOps] Broadworks hunt group CNAME manipulation

[Dag Peak]

Hi Nelson, R17SP3 (which just was released this week), includes new configuration options that do what you want to do, namely not have the Hunt Group's name prepended to the calling line ID. This is associated with feature 113687, and is described in ConfigurableHuntGroupNamePresentationFD-R180.pdf.

Dag Peak
Senior Sales Engineer
dpeak at broadsoft.com


-----Original Message-----
From: Nelson Hicks [mailto:nelsonh at socket.net] 
Sent: Friday, June 03, 2011 10:39 AM
To: VoiceOps
Subject: [VoiceOps] Broadworks hunt group CNAME manipulation

Hello,

We have a few hunt groups built out in BroadWorks and have noticed that 
the hunt group name is prepended to the caller name when an inbound call 
to the hunt group is sent to one of its members.  This could be a very 
useful feature, but our current hunt group customers don't want this and 
the only setting I've found for it in Broadworks disables it globally.

I've looked for options to rewrite the caller name part of the display 
field, either on our SBC or the TA900 CPE, but neither seems to support 
stripping off the first part of the display name and leaving the rest.

Has anyone else already dealt with this?  If so, what solution did you 
end up with?

-- 
Nelson Hicks
DNS and Web Administrator
SOCKET
(573) 817-0000
dns at socket.net
1-800-SOCKET-3  www.socket.net