[VoiceOps] Sprint Wireless

[Nick Olsen]

Hey Guys. Thanks for all the contacts. Unfortunately I didn't get any home 
runs with any of them. My route to getting it fixed (or atleast on its way 
as of 4:58 EST today) was calling as a customer (Sales guy in the office 
has a sprint wireless phone). After about 45 minutes of getting past 
around, I finally got to a supervisor that understood what I was talking 
about. So they say it should be fixed in 72 hours. Fingers crossed.


Nick Olsen

Network Operations
(855) FLSPEED  x106

----------------------------------------

From: "Carlos Alvarez" <carlos at televolve.com>

Sent: Monday, November 21, 2011 4:34 PM

To: voiceops at voiceops.org

Subject: Re: [VoiceOps] Sprint Wireless


Sorry, I can't help with contacts, but we've run into this a number of 
times.  Is the message something like "The subscriber does not allow you to 
call this number?"  We had success referring the issue back to the 
customers and telling them to have the Sprint customer call in for 
support.


On Mon, Nov 21, 2011 at 1:34 PM, Nick Olsen <nick at flhsi.com> wrote:

Anyone have any contacts in the Wireless side of the Sprint house?

I've got DID's that aren't reachable from local sprint wireless service. 
And Sprint customer service wont speak to me since I'm not a customer...


Nick Olsen

Network Operations
(855) FLSPEED  x106


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Carlos Alvarez
TelEvolve
602-889-3003


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