[VoiceOps] How to get XO to remove a ported-out number? - RESOLVED

Jay Hennigan jay at west.net
Wed Oct 19 22:30:30 EDT 2011


On 10/11/11 9:20 AM, Scott Berkman wrote:
> Open tickets repeatedly until it works.  XO support especially at the lower
> tiers is atrocious.

This eventually worked, along with calling some additional contact
numbers supplied by list members and an XO employee who contacted us as
a result of my posting here.  I'm not sure which of these was the
eventual trigger but it took four days from the original complaint and
posting.

Thanks all for your help.

--
Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
Impulse Internet Service  -  http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV


More information about the VoiceOps mailing list