[VoiceOps] Need some help here - Verizon Business CIC 0222 customers
Paul Timmins
paul at timmins.net
Tue Sep 13 18:26:24 EDT 2011
Can anyone who is a verizon business customer on option 2 network (CIC
0222) please call 248-574-7285 and listen quietly. If they hear static
on this call, please open a ticket with Verizon Business referencing
ticket 201109092762.
They have a faulty DS3 into the 340 LATA interconnecting them with
AT&T's tandems and don't appear to be giving it the proper amount of
attention. Calls originating from anywhere in the nation on 0222 should
render this static.
If you have been having unidirectional popping (heard only by the
terminating party) on calls terminating in the 248, 734, 313, 586, 810
area codes and are a verizon business customer (or are getting calls
from verizon business customers in the 340 lata with popping), this is
why. If you have a ticket open on it, please reference mine for faster
trouble resolution.
-Paul
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