[VoiceOps] Need some help here - Verizon Business CIC 0222 customers

[Frank Bulk]

When I dial this number (I'm not PICed to VZ) I don't even get a
ring-back...

Frank

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Paul Timmins
Sent: Tuesday, September 13, 2011 5:26 PM
To: VoiceOps at voiceops.org
Subject: [VoiceOps] Need some help here - Verizon Business CIC 0222
customers

Can anyone who is a verizon business customer on option 2 network (CIC 
0222) please call 248-574-7285 and listen quietly. If they hear static 
on this call, please open a ticket with Verizon Business referencing 
ticket 201109092762.

They have a faulty DS3 into the 340 LATA interconnecting them with 
AT&T's tandems and don't appear to be giving it the proper amount of 
attention. Calls originating from anywhere in the nation on 0222 should 
render this static.

If you have been having unidirectional popping (heard only by the 
terminating party) on calls terminating in the 248, 734, 313, 586, 810 
area codes and are a verizon business customer (or are getting calls 
from verizon business customers in the 340 lata with popping), this is 
why. If you have a ticket open on it, please reference mine for faster 
trouble resolution.

-Paul
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