[VoiceOps] Need some help here - Verizon Business CIC 0222 customers

[Zak Rupas]

Paul-

I get no ring back and some crackling on that number. I am as well not
PICed to VZ

I hope they can fix this quick for you. I hope all is well

Thanks-
Zak

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Frank Bulk
Sent: Tuesday, September 13, 2011 5:11 PM
To: 'Paul Timmins'; VoiceOps at voiceops.org
Subject: Re: [VoiceOps] Need some help here - Verizon Business CIC 0222
customers

When I dial this number (I'm not PICed to VZ) I don't even get a
ring-back...

Frank

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Paul Timmins
Sent: Tuesday, September 13, 2011 5:26 PM
To: VoiceOps at voiceops.org
Subject: [VoiceOps] Need some help here - Verizon Business CIC 0222
customers

Can anyone who is a verizon business customer on option 2 network (CIC
0222) please call 248-574-7285 and listen quietly. If they hear static on
this call, please open a ticket with Verizon Business referencing ticket
201109092762.

They have a faulty DS3 into the 340 LATA interconnecting them with AT&T's
tandems and don't appear to be giving it the proper amount of attention.
Calls originating from anywhere in the nation on 0222 should render this
static.

If you have been having unidirectional popping (heard only by the
terminating party) on calls terminating in the 248, 734, 313, 586, 810
area codes and are a verizon business customer (or are getting calls from
verizon business customers in the 340 lata with popping), this is why. If
you have a ticket open on it, please reference mine for faster trouble
resolution.

-Paul
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