[VoiceOps] Capturing SIP signaling for troubleshooting

Hiers, David David_Hiers at adp.com
Tue Sep 27 10:16:14 EDT 2011

Displaying packets and ladders is trivial; there are several metric tons of free projects that can display miles of captures for you to tediously crawl through.

What matters is speed, scale, efficiency, and a vast expert knowledgebase that can automatically find possible errors in signaling AND media.

How do you all rate your products' ability to understand the protocols and highlight exceptions?

David Hiers

ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277

###Please note my email address is changing: 
###from David_Hiers at adp.com 
###  to David.Hiers at adp.com

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of omura at nextgen.co.jp
Sent: Monday, September 26, 2011 9:04 PM
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] Capturing SIP signaling for troubleshooting

We have our commercial product "NX-C6000" that does the thing.
It has a simple web query page where the query key can be modified, so you can choose which header field to query. It also has ability to display call ladder, message statistics, detect SIP anomaly messages that doesn't follow the RFC.

Tomokazu Omura
NextGen Inc.

Date: Mon, 26 Sep 2011 17:31:10 -0500
From: Jeff Anderson <ciscoplumber at gmail.com>
To: voiceops at voiceops.org
Subject: [VoiceOps] Capturing SIP signaling for troubleshooting

> Hello,
> I was wondering what people are using to view SIP call signaling for 
> troubleshooting purposes. We are using an Acme Net-Net 3800. Currently 
> we SPAN all sip signaling to a wireshark server that captures the 
> signaling and generates a new file every 25 MB. This method gets the 
> job done but I was wondering if there are any tools that are more 
> robust and less time consuming to search. Does anything exist that may 
> allow signaling to be sent to a server that maintains a database that 
> you can query and could possibly even display a call ladder?
> We haven't installed our EMS software for the Acme, does anyone know 
> if this software offers anything similar to what I am describing?
> Any help is appreciated.
> Thanks,
> Jeff Anderson
VoiceOps mailing list
VoiceOps at voiceops.org

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