[VoiceOps] Experiences with VoIP and 100+ seat sites

Peter Rad. peter at 4isps.com
Thu Feb 2 10:10:39 EST 2012


On 2/1/2012 4:22 PM, Alex Balashov wrote:
> On 02/01/2012 03:19 PM, Peter Rad. wrote:
>
>> On 2/1/2012 1:13 PM, Alex Balashov wrote:
>>> Most customers simply want their old key system with the lower cost
>>> of VOIP
>>
>> You sold it wrong.
>
> I didn't sell anything.  It's just what I've tended to see with my 
> ITSP customers.  And I think they sold it right;  there's only so far 
> that customer expectations can bend.
>
2 ways to go about VoIP ----   here's a cheap POTS replacement <-- this 
is the demise of telecom btw by lowering revenues
The other way is to talk about all the benefits of a hosted VoIP 
solution for the business and its workers and its sales and its customer 
service.



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