[VoiceOps] Experiences with VoIP and 100+ seat sites
Peter Rad.
peter at 4isps.com
Thu Feb 2 10:10:39 EST 2012
On 2/1/2012 4:22 PM, Alex Balashov wrote:
> On 02/01/2012 03:19 PM, Peter Rad. wrote:
>
>> On 2/1/2012 1:13 PM, Alex Balashov wrote:
>>> Most customers simply want their old key system with the lower cost
>>> of VOIP
>>
>> You sold it wrong.
>
> I didn't sell anything. It's just what I've tended to see with my
> ITSP customers. And I think they sold it right; there's only so far
> that customer expectations can bend.
>
2 ways to go about VoIP ---- here's a cheap POTS replacement <-- this
is the demise of telecom btw by lowering revenues
The other way is to talk about all the benefits of a hosted VoIP
solution for the business and its workers and its sales and its customer
service.
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