[VoiceOps] Maintenance for Performance Technologies SEGway

Scott Stratman scott at socket.net
Wed Jul 25 09:51:21 EDT 2012

We have been using a set of PTI SEGway x201s with point code emulation for a
number of years now.  We also have an unlicensed spare in stock.  The
maintenance contract renewals are due and the two quotes I've received are
quite high.  I know of at least one other company that has chosen to drop
the vendor maintenance and take care of that in-house.

I would like to hear from anyone that is currently using SEGways and find
out what they chose to do for maintenance.  I would also be very interested
to hear of any bad experiences from chosing the in-house option.


Scott Stratman
Network Facilities Manager
scott at socket.net
1-800-SOCKET-3 www.socket.net
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