[VoiceOps] fraud protection

Eric Wieling EWieling at nyigc.com
Mon May 14 13:34:31 EDT 2012


Verizon Business, Level 3, and XO all notify us of possible fraud on International calls, but I don't think they monitor for fraud on domestic calls.

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Mark Kent
Sent: Monday, May 14, 2012 12:34 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] fraud protection

Hello,

We just had an unfortunate compromise and racked up a large amount of calls in a 12 hour period. The attack seems to be for financial gain in that the most frequent destination is a conference call service in Poland, that possibly keeps calls open waiting for a PIN to be entered.

Is there any basis for expecting that the upstream carrier should have some protections that would limit our liability?

Thanks,
-mark

P.S.  For those people who feel compelled to point out that we should have (better) protection on our end: Yes, Thank you, message received!
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