[VoiceOps] fraud protection

Eric Wieling EWieling at nyigc.com
Mon May 14 13:34:31 EDT 2012

Verizon Business, Level 3, and XO all notify us of possible fraud on International calls, but I don't think they monitor for fraud on domestic calls.

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Mark Kent
Sent: Monday, May 14, 2012 12:34 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] fraud protection


We just had an unfortunate compromise and racked up a large amount of calls in a 12 hour period. The attack seems to be for financial gain in that the most frequent destination is a conference call service in Poland, that possibly keeps calls open waiting for a PIN to be entered.

Is there any basis for expecting that the upstream carrier should have some protections that would limit our liability?


P.S.  For those people who feel compelled to point out that we should have (better) protection on our end: Yes, Thank you, message received!
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