[VoiceOps] fraud protection

Zak Rupas zak at simplesignal.com
Mon May 14 14:15:25 EDT 2012


The only Domestic based fraud I have been alerted from via the big
carriers listed below have only been towards Abuse and Phishing based scam
calls.


-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Eric Wieling
Sent: Monday, May 14, 2012 11:35 AM
To: Mark Kent; voiceops at voiceops.org
Subject: Re: [VoiceOps] fraud protection

Verizon Business, Level 3, and XO all notify us of possible fraud on
International calls, but I don't think they monitor for fraud on domestic
calls.

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Mark Kent
Sent: Monday, May 14, 2012 12:34 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] fraud protection

Hello,

We just had an unfortunate compromise and racked up a large amount of
calls in a 12 hour period. The attack seems to be for financial gain in
that the most frequent destination is a conference call service in Poland,
that possibly keeps calls open waiting for a PIN to be entered.

Is there any basis for expecting that the upstream carrier should have
some protections that would limit our liability?

Thanks,
-mark

P.S.  For those people who feel compelled to point out that we should have
(better) protection on our end: Yes, Thank you, message received!
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