[VoiceOps] Local ringback on SIP 180 from Broadsoft media server vs phone generated RBT

[PE]

So, this is mostly on outbound calls (from the User)? What version of
firmware on the phones?



On Tue, Nov 6, 2012 at 12:40 AM, John Botha <johnbotha at hotmail.com> wrote:

> We are debating on having our Broadsoft media server generating RBT on a
> SIP 180 vs having the phone generate it locally, which is currently the
> case.****
>
> We have found sporadic ringback issues when the phones generate local RBT
> when it plays one ring and then goes silent or no RBT at all. This only
> happens once out of approximately 10 calls though, and signalling looks
> normal (ie no 180 followed by 183 or duplicate messaging).****
>
> The end-user hardware devices are mostly Polycom.****
>
> Does anyone have some experience, advice and information this? ****
>
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