[VoiceOps] Canadian TFN Calls
shripald at gmail.com
Fri Oct 19 11:31:39 EDT 2012
oops, didn't finish my though.
i'm assuming there is no way to differentiate between a US TFN and CANADIAN TFN right?
On Oct 19, 2012, at 11:28 AM, Shripal Daphtary <shripald at gmail.com> wrote:
> there's no way to differ
> On Fri, Oct 19, 2012 at 10:25 AM, Shripal Daphtary <shripald at gmail.com> wrote:
> Thanks. I'm actually working with Primus Canada and I have inbound trunks with them now.
> Sent from my mobile device.
> On Oct 19, 2012, at 10:05 AM, Jared Geiger <jared at compuwizz.net> wrote:
> > On Fri, Oct 19, 2012 at 9:23 AM, Shripal Daphtary <shripald at gmail.com> wrote:
> >> Hi all, I have an issue that seems to have arisen (perhaps recently), that
> >> i'm unsure of how to resolve. We have a few customers in the Toronto, ON
> >> area where the outgoing CLID set as a Toronto TN (sourced from bandwidth.com
> >> i believe). when these customers dial canadian Toll Free numbers, the TFN
> >> provider rejects the call. we send these calls our our level3 EVT trunk.
> >> Level 3 states that they only support canadian TN's calling Canadian TFN's
> >> as "best effort".
> >> we have the same issue sending the calls out Bandwidth, where they might
> >> likely send the call out Level3 as well.
> >> we have the same issue sending the calls out windstream.
> >> has anyone seen this issue as well? i'm going to try a few more carriers.
> >> thanks,
> >> shri
> >> _______________________________________________
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> >> VoiceOps at voiceops.org
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> > Hi Shri,
> > Yes we see this a lot. The frustrating part is when the carrier
> > doesn't give a 503 but instead plays a recording. We usually have good
> > luck by first sending the call to our Peerless Networks trunks and
> > then if they can't terminate it, they do 503 it and then we try 360
> > Networks (Onvoy Voip360). This has given us the best results.
> > Carriers that we've tested that tend to play a message are O1
> > Communications and Hypercube,
> > I've been told in Canada many carriers have to pay to terminate the
> > Toll Free traffic reliably. I would suggest talking to Primus Canada
> > to see if they can help you out.
> > ~Jared
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> > VoiceOps at voiceops.org
> > https://puck.nether.net/mailman/listinfo/voiceops
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