[VoiceOps] Canadian TFN Calls
shripald at gmail.com
Fri Oct 19 10:25:51 EDT 2012
Thanks. I'm actually working with Primus Canada and I have inbound trunks with them now.
Sent from my mobile device.
On Oct 19, 2012, at 10:05 AM, Jared Geiger <jared at compuwizz.net> wrote:
> On Fri, Oct 19, 2012 at 9:23 AM, Shripal Daphtary <shripald at gmail.com> wrote:
>> Hi all, I have an issue that seems to have arisen (perhaps recently), that
>> i'm unsure of how to resolve. We have a few customers in the Toronto, ON
>> area where the outgoing CLID set as a Toronto TN (sourced from bandwidth.com
>> i believe). when these customers dial canadian Toll Free numbers, the TFN
>> provider rejects the call. we send these calls our our level3 EVT trunk.
>> Level 3 states that they only support canadian TN's calling Canadian TFN's
>> as "best effort".
>> we have the same issue sending the calls out Bandwidth, where they might
>> likely send the call out Level3 as well.
>> we have the same issue sending the calls out windstream.
>> has anyone seen this issue as well? i'm going to try a few more carriers.
>> VoiceOps mailing list
>> VoiceOps at voiceops.org
> Hi Shri,
> Yes we see this a lot. The frustrating part is when the carrier
> doesn't give a 503 but instead plays a recording. We usually have good
> luck by first sending the call to our Peerless Networks trunks and
> then if they can't terminate it, they do 503 it and then we try 360
> Networks (Onvoy Voip360). This has given us the best results.
> Carriers that we've tested that tend to play a message are O1
> Communications and Hypercube,
> I've been told in Canada many carriers have to pay to terminate the
> Toll Free traffic reliably. I would suggest talking to Primus Canada
> to see if they can help you out.
> VoiceOps mailing list
> VoiceOps at voiceops.org
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