[VoiceOps] 311 on Level 3

Ryan Delgrosso ryandelgrosso at gmail.com
Mon Oct 22 14:21:23 EDT 2012


We have gone about mapping this ourselves since we could not get support 
for it, so we simply figured out what tollfree or local number each 
municipality wanted 311 to go to, and then we did the translations in 
our switch.

Would be nice if there was some central publication for this data.


On 10/22/2012 09:17 AM, Eric Wieling wrote:
> Our account rep is saying that Level 3 does not support 311 calling.    311 is "Non-Emergency Police and Other Governmental Services".  NYC uses it.    Does anyone out there use 311 on Level 3 TNs?  I just want to confirm our sales rep is correct.
>
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