[VoiceOps] 311 on Level 3
abaird at telesphere.com
Mon Oct 22 14:53:15 EDT 2012
+1 on this. We also do this on a limited basis for 211 services in AZ.
ADAM BAIRD | SR. VOICE ENGINEER
Anywhere (480) 289-7476 | Fax (480) 289-7477 | abaird at telesphere.com
Telesphere | 9237 E. Via de Ventura, Ste 250 | Scottsdale, AZ 85258
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Ryan Delgrosso
Sent: Monday, October 22, 2012 11:21 AM
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] 311 on Level 3
We have gone about mapping this ourselves since we could not get support for it, so we simply figured out what tollfree or local number each municipality wanted 311 to go to, and then we did the translations in our switch.
Would be nice if there was some central publication for this data.
On 10/22/2012 09:17 AM, Eric Wieling wrote:
> Our account rep is saying that Level 3 does not support 311 calling. 311 is "Non-Emergency Police and Other Governmental Services". NYC uses it. Does anyone out there use 311 on Level 3 TNs? I just want to confirm our sales rep is correct.
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