[VoiceOps] Looking for hosted IVR service provider

Peter Rad. peter at 4isps.com
Thu Sep 27 14:32:50 EDT 2012


XO also has IVR in the Cloud.

ifbyphone is good, too

On 9/27/2012 1:07 PM, Shripal Daphtary wrote:
> i don't have any specific details about them, but i hear ifbyphone is 
> good and flexible...
>
> http://public.ifbyphone.com/services/hosted-ivr/
>
>
> On Thu, Sep 27, 2012 at 12:13 PM, Carlos Alvarez <carlos at televolve.com 
> <mailto:carlos at televolve.com>> wrote:
>
>     We have a customer who wants to do outbound calling with IVR for
>     surveying purposes.  We don't want to support an IVR application
>     ourselves nor do we want the short ACD calling on our network.
>      They've asked me to recommend some companies who can do this.
>      Since the need is for surveys, not selling, no "press 1" type
>     service is needed however they need some powerful capabilities for
>     question skipping based on responses and randomizing response order.
>
>     Their needs aren't huge, probably 10 concurrent when they have a
>     project running and 5000-10000 total dials.
>
>     -- 
>     Carlos Alvarez
>     TelEvolve
>     602-889-3003 <tel:602-889-3003>
>
>
>
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>
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