[VoiceOps] Looking for hosted IVR service provider

Lee Eidson lee.eidson at isysd.com
Thu Sep 27 15:16:46 EDT 2012


Voxeo offers hosted IVR and good development support.

On Sep 27, 2012, at 2:32 PM, "Peter Rad." <peter at 4isps.com> wrote:

> XO also has IVR in the Cloud.
> 
> ifbyphone is good, too
> 
> On 9/27/2012 1:07 PM, Shripal Daphtary wrote:
>> i don't have any specific details about them, but i hear ifbyphone is good and flexible... 
>> 
>> http://public.ifbyphone.com/services/hosted-ivr/
>> 
>> 
>> On Thu, Sep 27, 2012 at 12:13 PM, Carlos Alvarez <carlos at televolve.com> wrote:
>>> We have a customer who wants to do outbound calling with IVR for surveying purposes.  We don't want to support an IVR application ourselves nor do we want the short ACD calling on our network.  They've asked me to recommend some companies who can do this.  Since the need is for surveys, not selling, no "press 1" type service is needed however they need some powerful capabilities for question skipping based on responses and randomizing response order.
>>> 
>>> Their needs aren't huge, probably 10 concurrent when they have a project running and 5000-10000 total dials.
>>> 
>>> -- 
>>> Carlos Alvarez
>>> TelEvolve
>>> 602-889-3003
>>> 
>>> 
>>> 
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>> 
>> 
>> 
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