[VoiceOps] Looking for hosted IVR service provider

[Dag Peak]

+1 on Inference. In addition to their standard Survey style application, they have a hosted IVR system with a nice visual workflow editor that enables end customers the ability to create/manage these kinds of things themselves.

http://www.inferencesolutions.com

-D

Dag Peak
Senior Sales Engineer
dpeak at broadsoft.com<mailto:dpeak at broadsoft.com>
+1 240.364.5191 (voice, video, sms)

From: Ujjval Karihaloo [mailto:ujjval at simplesignal.com]
Sent: Thursday, September 27, 2012 1:22 PM
To: Lee Eidson
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Looking for hosted IVR service provider

Inference solutions as well.
Ujjval K



On Sep 27, 2012, at 1:19 PM, Lee Eidson <lee.eidson at isysd.com<mailto:lee.eidson at isysd.com>> wrote:
Voxeo offers hosted IVR and good development support.

On Sep 27, 2012, at 2:32 PM, "Peter Rad." <peter at 4isps.com<mailto:peter at 4isps.com>> wrote:
XO also has IVR in the Cloud.

ifbyphone is good, too

On 9/27/2012 1:07 PM, Shripal Daphtary wrote:
i don't have any specific details about them, but i hear ifbyphone is good and flexible...

http://public.ifbyphone.com/services/hosted-ivr/

On Thu, Sep 27, 2012 at 12:13 PM, Carlos Alvarez <carlos at televolve.com<mailto:carlos at televolve.com>> wrote:
We have a customer who wants to do outbound calling with IVR for surveying purposes.  We don't want to support an IVR application ourselves nor do we want the short ACD calling on our network.  They've asked me to recommend some companies who can do this.  Since the need is for surveys, not selling, no "press 1" type service is needed however they need some powerful capabilities for question skipping based on responses and randomizing response order.

Their needs aren't huge, probably 10 concurrent when they have a project running and 5000-10000 total dials.

--
Carlos Alvarez
TelEvolve
602-889-3003<tel:602-889-3003>



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