[VoiceOps] Looking for hosted IVR service provider
mh at markholloway.com
Thu Sep 27 18:18:46 EDT 2012
angel.com is quite popular for Hosted IVR. I believe TellMe (acquired by Microsoft) is still offering Hosted IVR services as well.
On Sep 27, 2012, at 12:13 PM, Carlos Alvarez wrote:
> We have a customer who wants to do outbound calling with IVR for surveying purposes. We don't want to support an IVR application ourselves nor do we want the short ACD calling on our network. They've asked me to recommend some companies who can do this. Since the need is for surveys, not selling, no "press 1" type service is needed however they need some powerful capabilities for question skipping based on responses and randomizing response order.
> Their needs aren't huge, probably 10 concurrent when they have a project running and 5000-10000 total dials.
> Carlos Alvarez
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