[VoiceOps] Outbound fax portal options

Nelson Hicks nelsonh at socket.net
Thu Dec 5 15:52:00 EST 2013

Similar to the conference server question I posted yesterday, I'm also 
looking at alternatives to our fax portal server. We have a web portal 
that we wrote a couple years ago that our customers can use to send 
faxes. The web portal converts and transfers images to an Asterisk 
server (version 1.6.2 I think) and then generates call files to make 
Asterisk send the faxes over T.38. We do not use this service to receive 
faxes; we just use Broadworks Fax Messaging service for that.

We haven't been happy with the function of the portal or the success 
rate of the outgoing faxes, so I'm looking to replace it with something 
better integrated and more reliable. So far, I'm looking at faxback 
carrier edition (I assume we'll have to front it with our web portal to 
send emails to it or use an API). Does anyone use something else for 
this that they've been happy with?

Thanks again for the answers yesterday.

Nelson Hicks
Network Operations
(573) 817-0000 ext. 210
nelsonh at socket.net

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