[VoiceOps] 911 address policy for company phones at home

[Joshua Goldbard]

If you're not using DIDs, I think you are out of luck. I don't know of any way around this :/  (if anyone has a better solution or knowledge of a live-update provider, let me know).

I WOULD LOVE for someone to innovate e911, but I suspect there's a lot of regulatory reasons preventing modernization of those systems. That's a startup that could probably get funding too since it's a profitable problem that everyone on this list suffers from.

Cheers,
Joshua

Joshua Goldbard
VP of Marketing, 2600hz

116 Natoma Street, Floor 2
San Francisco, CA, 94104
415.886.7923 | j at 2600hz.com<mailto:j at 2600hz.com>

[cid:A04A0B25-B1C5-459F-BDCE-0E90D89EA979 at 2600hz.com]

On Jan 18, 2013, at 3:17 PM, Nathan Anderson <nathana at fsr.com<mailto:nathana at fsr.com>>
 wrote:

On Friday, January 18, 2013 2:27 PM, Joshua Goldbard <mailto:j at 2600hz.com> wrote:

Great questions :).

So since we can override on a per device basis, you'll notice that I
didn't put an actual address, I put ($Address). This is an important
distinction.

Suppose we could sense a users physical position [...]

Right, but as you readily admitted later, you're speaking in hypotheticals here, while the problem that the OP put forth is a very real problem that exists today and which I still have not heard a good proposed solution for.  As far as I know (and your reply does not seem to contradict this), you cannot have 2 different devices at 2 different physical locations both transmit the same CLID to the PSAP but have the PSAP receive a different address for each; it's not possible to override the address on a per-device basis, only on a per-TN basis.  If you're using DIDs, then great!  Problem solved.  But if you're not, what is the solution?

That was specifically the OP's question.  In this scenario, there are no DIDs, only one main switchboard number and a bunch of internal extension #s.  Can a different address somehow be bound to one of the devices, even if there is only 1 phone number shared amongst all of them?  If the E911 service cannot identify devices in their database on some basis other than by telephone number (MAC address, maybe? transmitted in a custom SIP field?), I don't see how that is possible given the nature of today's systems, as Mr. Blenke explained.

--
Nathan Anderson
First Step Internet, LLC
nathana at fsr.com<mailto:nathana at fsr.com>

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