[VoiceOps] 911 address policy for company phones at home

[Mike Ray]

The difference here is the demarcation point.  If you're handing off analog
lines, there are two important differences:

1. You're not providing the PBX functionality as part of the telephone
service and,
2. You're using a technology that is incapable of sending a different ANI
than what's in your switch for each line.

So the requirement here is that the e911 ALI address must match the physical
location where you have those lines installed.

If you are looking to protect yourself from the customer moving to a new
location, ATA, PBX and all, you just use a contract provision requiring them
to notify you of address changes.  You could also require them to have you
move the service to the new location for more security there.

So, different animal that the hosted PBX question...

Mike

Mike Ray, MBA, CNE, CTE
Astro Companies, LLC
11523 Palm Brush Trail #401
Lakewood Ranch, FL  34202
DIRECT: 941 600-0207
http://www.astrocompanies.com


-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Nathan Anderson
Sent: Friday, January 18, 2013 6:32 PM
To: 'Jay Hennigan'; 'voiceops at voiceops.org'
Subject: Re: [VoiceOps] 911 address policy for company phones at home

On Friday, January 18, 2013 3:28 PM, Jay Hennigan <> wrote:

> From a practical standpoint, how does this differ from the scenario of 
> a legacy TDM PBX with old-school OPX leased lines?  What, if any, are 
> the
> 9-1-1 requirements there?

*Great* question.  Would love to know the answer myself, too.

--
Nathan Anderson
First Step Internet, LLC
nathana at fsr.com
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