[VoiceOps] O1 Communications

[Jared Geiger]

We use O1 for full US termination. They use resellers for anywhere they are
not OnNet obviously and just proxy the media. So the SIP signaling can be
misleading. I thought they were using Sonus equipment for a while, but then
realized I saw Nortel like and Freeswitch signaling information in the SIP
signalling. So they are only rewriting the media IP and not cleaning up the
rest of the signaling.

Their support is top notch. I have had no problems with contacting their
NOC and getting someone who can trace down a call right then and there.

Call quality suffered a little bit when HE was being oversold further up
the line and it seems that they use a lot of HE bandwidth. We rerouted the
packets to avoid HE, and the problems cleared right up.

Please note that we have used them for termination only and not for
origination.

Regards,
Jared Geiger

On Wed, Jan 23, 2013 at 12:21 PM, Adam Baird <abaird at telesphere.com> wrote:

> We have been using O1 for a few years now for California toll.  Our first
> experiences with quality were less than stellar.  In fact we got to a point
> where we were intentionally routing our sensitive customers away from them
> in advance.  We experienced a turnaround with them though several months
> back but it required high-level conversations with mid/senior management at
> their company as well as with their senior engineers.  Since that time we
> have noticed improved quality and we continue to route California toll to
> them.****
>
> ** **
>
> I would also mention that when we first started using them we were routing
> both CA termination and TF.  We noticed in particular that their TF
> termination was really problematic (call quality and dtmf issues) so we
> made an early decision to not route TF to them and have not re-evaluated
> this decision since.  In light of their improved CA termination, it may be
> time for us to do so.****
>
>
>
> ****
>
> *ADAM BAIRD*  |  *SR. VOICE ENGINEER*
> Anywhere (480) 289-7476 | Fax (480) 289-7477 | abaird at telesphere.com
> Telesphere | 9237 E. Via de Ventura, Ste 250 | Scottsdale, AZ 85258<http://maps.google.com/maps?f=q&q=9237%20E.%20Via%20de%20Ventura,%20Ste%20250%2CScottsdale%2CAZ%2C85258>
> ****
>
> ** <features at telesphere.com>****
>
> ** **
>
> *From:* voiceops-bounces at voiceops.org [mailto:
> voiceops-bounces at voiceops.org] *On Behalf Of *Darren Schreiber
> *Sent:* Tuesday, January 22, 2013 3:20 PM
> *To:* VoiceOps at voiceops.org
> *Subject:* [VoiceOps] O1 Communications****
>
> ** **
>
> Hi guys,****
>
>                 Would love to hear some (off list) experiences about
> working with O1 Communications.****
>
> ** **
>
>                 We've got customers on our *** today after PacWest had a
> most-of-the-working-day outage.****
>
> ** **
>
>                 I'm considering moving our California-based origination
> to them.****
>
> ** **
>
>                 Lemme know, thanks.****
>
> ** **
>
> - Darren****
>
> ** **
>
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20130123/33b42961/attachment.html>