[VoiceOps] Customer with offshore office - best practice?

[Oren Yehezkely]

Jay,

What about installing a local gateway and connecting to your Broadsoft
with a SIP trunk?

I would also check with 2600Hz. I believe that their platform will
allow you to install
a local instance as a 'slave' (my term sorry) to the hosted platform.

Good luck.

Oren

On Tue, Jan 29, 2013 at 3:41 PM, Jay Hennigan <jay at west.net> wrote:
> On 1/29/13 12:19 PM, Shripal Daphtary wrote:
>> Jay, we do this today with an Edgemarc for local proxy for the phones
>> and an Adtran that terminates a PRI in the local country.  when the
>> caller calls out to a local number, the calls trunk from the EM to the
>> adtran via dial plan and then exit the PRI.  likewise in inbound.  If
>> the caller calls internally they dial 3/4 digits and use dial plan for
>> group dialing.
>>
>> i'm busy at the moment,but i can give you a more detailed answer with
>> some config help later.
>>
>> just wanted to let you know it works :)
>
> Yes, in fact we have done something similar with just an Adtran TA900
> (or similar 240-volt Adtran Netvanta - warning to others that the TA900
> is 120 volts only - don't ask how we know).  It indeed mostly works.
>
> The problem is that if the customer now wants to conference or transfer
> that call to someone on the hosted system they're stuck due to the local
> routing to the PRI.  Basic calling works well but hosted features are a
> problem.
>
> "Please get Bob from next door on the phone and transfer him to me", as
> an example.
>
> All of the solutions we have come up with do date have some element of
> ugly-hackishness to them.  That may be the nature of the beast, just
> wondering what others may have come up with that works.
>
> Alex, so far New Zealand and Ecuador are the countries of concern.  I'm
> more interested in a solid technical solution that is scalable if one
> exists than dealing with individual national regulation yet.
>
> --
> Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
> Impulse Internet Service  -  http://www.impulse.net/
> Your local telephone and internet company - 805 884-6323 - WB6RDV
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