[VoiceOps] Call quality issue / survey
nathana at fsr.com
Fri Mar 8 21:18:23 EST 2013
Thanks for participating. The chime is actually there on both...if you can repeat the test later from a landline, that would be swell!
First Step Internet, LLC
nathana at fsr.com
From: Joshua Goldbard [mailto:j at 2600hz.com]
Sent: Friday, March 08, 2013 6:03 PM
To: Nathan Anderson
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Call quality issue / survey
I feel like the second one is dropping the first 2 or 3 seconds of audio. Calling from an AT&T cellphone, but I don't get the intro chime on the second recording, only the first.
It could be related to the second carriers early media handling, but I wouldn't necessarily chock it up to that.
Fun test. We just did this with about 30 different carriers; that was fun. Kept QA busy for a couple days lol.
Sent from my iPhone
On Mar 8, 2013, at 5:58 PM, "Nathan Anderson" <nathana at fsr.com> wrote:
> Hey gang,
> Let's play a game. I have made two audio rips from two RTP captures I made of two phone calls through two different termination carriers to the same phone number (in this case, it happens to be to the IVR at City Hall of Fairbanks, AK). I have temporarily allocated 2 DIDs for the purpose of this game, and depending on which one you call, you will either hear played back to you the recording of the call as it happened through one carrier, or through the other.
> Whoever wants to participate, please place calls to both numbers (do it either from a landline or a G.711u VoIP session, please), and tell me which version of the recording you prefer, why you prefer it, and if you had to put it into words (which you do), how you would describe the difference between the two recordings. I am not going to tell you which one I prefer nor which carrier terminated which recording (I'm actually not 100% sure yet in the case of one of them), or even which carriers are involved, at least until after I've gotten some feedback from you all first.
> Basically, I'm trying to find out if I'm crazy, or if there really is a difference between the two recordings in terms of audio quality. I say there is a stark difference. I've had others tell me they can't hear it. Maybe I have "golden ears". :-P
> Here are the two phone numbers to call:
> Alternatively, for those of you would like copies of the actual audio files to listen to, I can provide those upon request; just contact me off-list.
> Nathan Anderson
> First Step Internet, LLC
> nathana at fsr.com
> VoiceOps mailing list
> VoiceOps at voiceops.org
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