[VoiceOps] Call quality issue / survey

[Jared Geiger]

The first number is definitely clearer and uniform volume. The second one I
also heard a loud click, no music and her voice was weak and got stronger.
However neither seemed to have the warmth and clarity I would expect from a
full ulaw path the whole way through.

~Jared

On Fri, Mar 8, 2013 at 9:44 PM, Nathan Anderson <nathana at fsr.com> wrote:

> Never said you were. :-)  But I will continue to be coy about the details
> for the time being because I don't want to influence the other responses...
>
> -- Nathan
>
> -----Original Message-----
> From: Joshua Goldbard [mailto:j at 2600hz.com]
> Sent: Friday, March 08, 2013 6:40 PM
> To: Gabriel Gunderson
> Cc: Nathan Anderson; voiceops at voiceops.org
> Subject: Re: [VoiceOps] Call quality issue / survey
>
> See I'm not crazy!! Lol
>
> Sent from my iPhone
>
> On Mar 8, 2013, at 6:29 PM, "Gabriel Gunderson" <gabe at gundy.org> wrote:
>
> > On Fri, Mar 8, 2013 at 6:55 PM, Nathan Anderson <nathana at fsr.com> wrote:
> >
> > Calls placed from XO eSIP and AT&T cell, exact same results:
> >
> >> 208-301-5083
> > :00 No ringback
> > :01.5 Music starts
> > :03 Silence and then woman speaking on the IVR. Consistent volume
> >
> >> 208-301-5084
> > :00 No ringback
> > :07 Loud click
> > :10 Her voice is very weak and fades in (and is somewhat choppy)
> > :12 Normal from that point forward
> >
> > 208-301-5083 is far and away better. Sounds better, starts quicker, no
> > awkward silence.
> >
> >
> > What do I win for playing?
> >
> >
> > Best,
> > Gabe
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