[VoiceOps] 711 relay

[Paul Timmins]

After all, you ARE routing 811, right? :)

On 03/20/2013 05:32 PM, Hiers, David wrote:
> Check with your upstream peer, the big vendors will already have you covered.
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> Otherwise, you simply translate like all the other N11 numbers.
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> David
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> -----Original Message-----
> From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Nathan Anderson
> Sent: Wednesday, March 20, 2013 14:26
> To: 'voiceops at voiceops.org'
> Subject: [VoiceOps] 711 relay
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> Question for other ITSPs out there: what are you doing for 711 TTY relay services?
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> I know so little about this area it's sad.  Are we supposed to either staff our own relay staff, pass them off to a third-party relay service, or pass the calls off to a state-provided service?  Can this be done with a third-party service a-la what 911Enable and friends do for 911 PSAP routing?  What companies out there provide services like this?
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> If the states you provide service in have an 800 number for connecting to a state-run relay service, can I simply translate 711 to the appropriate 800 number and terminate the 800 call as I normally would?
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> Thanks,
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