[VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft

Colton Conor colton.conor at gmail.com
Fri Aug 1 12:42:14 EDT 2014


Awesome, and Broadsoft does all the work for the setup? They build the
device templates, email server for voicemail, updates, and all the other
stuff that I am paying our wholesaler for right now?

Seems Genband, Meta, and Broadsoft are the three big players in this space.
Has anyone compared the platforms feature wise? I beleive Broadsoft is the
king as far as features go, but I could be wrong as I have never seen Meta
or Genband's interface.


On Fri, Aug 1, 2014 at 11:31 AM, Shripal Daphtary <shripald at gmail.com>
wrote:

> It's the whole thing. Uc one and broadworks. GENBAND also has a cloud
> platform for service providers they just launched.
>
> Shripal
>
> On Aug 1, 2014, at 12:24 PM, Colton Conor <colton.conor at gmail.com> wrote:
>
> But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was
> my understanding that Broadcloud is just the UC-One and texing element
> hosted by Broadsoft, but not Broadworks.
>
>
> On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie <ahardie at bellsouth.net>
> wrote:
>
>> The BroadCloud service is available for carriers as well - given most of
>> the time they can't get out of their own way it is a way to help them move
>> quicker.
>>
>>
>>
>> Sent from my iPhone
>>
>> On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
>>
>> They do. It seemed like a conflict of interests, given that it makes them
>> a competitor to their own customers, but so far we've not had an issue with
>> it. There are plenty of other white labels out there too.
>>
>>
>> On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com>
>> wrote:
>>
>>> Peter,
>>>
>>> Are you saying that Broadsoft now offers hosted white labeled to service
>>> providers without the requirements of hardware or purchase?
>>>
>>>
>>> On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
>>>
>>>> On 7/31/2014 8:57 PM, Colton Conor wrote:
>>>>
>>>>> Max,
>>>>>
>>>>> No, we don't have our own Broadsoft platform we have a white label
>>>>> solution from a wholesaler. With that being said the wholesaler hasn't
>>>>> implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or
>>>>> Sprint WMI integration. So they only sticky Broadsoft features that our
>>>>> clients use and would notice are gone if we moved away from Broadsoft are
>>>>> really the toolbar and Broadworks Anywhere. Everything else I think all the
>>>>> other platforms do.
>>>>>
>>>>> We have looked at buying our own Broadsoft, but it just cost too much
>>>>> and is too complex. It amazes me how you can spend so much on a Broadsoft
>>>>> server, and then you must get an Acme Packet, external pop3 server, and and
>>>>> a whole slew of other software and hardware not from Broadsoft just to have
>>>>> a complete Broadsoft solution. A hosted, service provider oriented white
>>>>> label solution works well for our business plan.
>>>>>
>>>>> Does any of the other carriers besides Sprint have a solution similar
>>>>> to WMI? The WMI solution is neat, but Sprint is dead last in carrier
>>>>> rankings.
>>>>>
>>>>>
>>>> Sprint is the only one that integrates with a softswitch to turn mobile
>>>> handsets into extensions.
>>>>
>>>> Everyone thinks that it is easy to spin up a softswitch and start
>>>> offering Hosted UC. There are so freaking many components that have to be
>>>> stitched together.
>>>>
>>>> You can stitch together a BSFT replacement but the question will be:
>>>> does it scale and is it stable? That question all depends on quantity,
>>>> volume, usage, etc.
>>>>
>>>> That said, you should survey your current customer base to see what
>>>> they need. It might not be unified messaging (chat, SMS, etc. in one
>>>> interface).  It might be software integration. It might be that most of
>>>> your customers just want key system emulation.
>>>>
>>>> Regards,
>>>>
>>>> Peter Radizeski @ RAD-INFO INC
>>>> Circuits * Bandwidth * Consulting
>>>> (813) 963-5884
>>>>
>>>> Have you read my blog about telecom?  http://blog.tmcnet.com/on-
>>>> rads-radar/
>>>>
>>>>
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>>>>
>>>
>>>
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