[VoiceOps] Broadsoft MoH

Adam Vocks Adam.Vocks at cticomputers.com
Tue Aug 19 11:39:29 EDT 2014

Anyone care to say what a Broadsoft implementation costs?  I really don’t even know what broadsoft sells, is it hardware box that we rack up in our data center?


From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Alex Hardie
Sent: Tuesday, August 19, 2014 10:16 AM
To: Peter E
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Broadsoft MoH


It's pretty advanced guys - and expensive for a reason - it's bullet proof.  Those centered around it being a POTS replacement are correct - when you look at business continuity, scalability and reliability.  Taking those points into consideration it is the only platform that can exceed six 9's.


Even more so when you compare it to something like Call Manager or an Asterisk derivative... Asking either to scale is a mistake - at any load they become as unstable as Gladys Kravitz on a triple espresso... 

Sent from my iPhone

On Aug 19, 2014, at 9:30 AM, Peter E <peeip989 at gmail.com> wrote:

	It may not be "the most advanced" but I'm not sure I agree with your "POTS replacement" assessment either. We have many, many enterprise customers and BW suits them just fine.



	On Aug 19, 2014, at 7:11 AM, Alex Balashov <abalashov at evaristesys.com> wrote:

	The idea that Broadsoft is "the most advanced softswitch out there" is woefully misguided. It is "the most expensive softswitch out there".. 
	Otherwise, its feature set is geared toward generic, cookie-cutter POTS replacement. 

	On 18 August 2014 22:32:25 GMT-04:00, Colton Conor <colton.conor at gmail.com> wrote:

	I was talking with a friend about their broadsoft implementation, and they mentioned that the had a client complaining about Broadsoft's music on hold's features. Basically, the said you could only upload one music file at a time, and it would only play the beginning of that file every time. Plus you can only upload a .wav file, and broadsoft won't convert a .mp3 or other audio file for you. 


	Sure enough I checked out Wholesalers implementation, and found the same thing. Is this true for all Broadsoft installations? This seems like quite a feature limitation for the most advanced softswitch out there. 


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