[VoiceOps] Broadsoft MoH

[Alex Hardie]

5-7x your initial license costs for a greenfield deployment.

Broadsoft is a VoIP class 5/4 call platform - fully interoperable with anything SIP but with zero eye toward the end user experience.

Sent from my iPhone

> On Aug 19, 2014, at 11:39 AM, "Adam Vocks" <Adam.Vocks at cticomputers.com> wrote:
> 
> Anyone care to say what a Broadsoft implementation costs?  I really don’t even know what broadsoft sells, is it hardware box that we rack up in our data center?
>  
> From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Alex Hardie
> Sent: Tuesday, August 19, 2014 10:16 AM
> To: Peter E
> Cc: voiceops at voiceops.org
> Subject: Re: [VoiceOps] Broadsoft MoH
>  
> It's pretty advanced guys - and expensive for a reason - it's bullet proof.  Those centered around it being a POTS replacement are correct - when you look at business continuity, scalability and reliability.  Taking those points into consideration it is the only platform that can exceed six 9's.
>  
> Even more so when you compare it to something like Call Manager or an Asterisk derivative... Asking either to scale is a mistake - at any load they become as unstable as Gladys Kravitz on a triple espresso... 
> 
> Sent from my iPhone
> 
> On Aug 19, 2014, at 9:30 AM, Peter E <peeip989 at gmail.com> wrote:
> 
> It may not be "the most advanced" but I'm not sure I agree with your "POTS replacement" assessment either. We have many, many enterprise customers and BW suits them just fine.
>  
>  
> 
> On Aug 19, 2014, at 7:11 AM, Alex Balashov <abalashov at evaristesys.com> wrote:
> 
> The idea that Broadsoft is "the most advanced softswitch out there" is woefully misguided. It is "the most expensive softswitch out there".. 
> 
> Otherwise, its feature set is geared toward generic, cookie-cutter POTS replacement. 
> 
> 
> On 18 August 2014 22:32:25 GMT-04:00, Colton Conor <colton.conor at gmail.com> wrote:
> I was talking with a friend about their broadsoft implementation, and they mentioned that the had a client complaining about Broadsoft's music on hold's features. Basically, the said you could only upload one music file at a time, and it would only play the beginning of that file every time. Plus you can only upload a .wav file, and broadsoft won't convert a .mp3 or other audio file for you. 
>  
> Sure enough I checked out Wholesalers implementation, and found the same thing. Is this true for all Broadsoft installations? This seems like quite a feature limitation for the most advanced softswitch out there. 
> 
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> --
> Sent from my mobile, and thus lacking in the refinement one might expect from a fully fledged keyboard. 
> 
> Alex Balashov - Principal 
> Evariste Systems LLC
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