[VoiceOps] Play Message or Media File with Broadsoft

Colton Conor colton.conor at gmail.com
Mon Dec 15 13:53:39 EST 2014

We have a client that wants an auto attendant. They want their option 1 to
be play an message to the customer (like store hours). How would you play a
media file in Broadsoft. The only way I can see possible is to burn a voice
mailbox license and make a *55 to the voicemail box with the recording as
the message, or use another auto attendant tree for the announcement. Both
options are expensive. Does broadsoft have a play a media file option I
don't know about? Something where you could assign a wave file to an
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