[VoiceOps] New Exchange 217/777
Adam.Vocks at cticomputers.com
Mon Jul 14 21:00:05 EDT 2014
Thanks Frank, that would be great if some of you would open a ticket for
us! We've seen that as well, when we can get a willing caller or if we
can get a hold of a phone on a problem carrier, we can usually get it
From: Frank Bulk [mailto:frnkblk at iname.com]
Sent: Monday, July 14, 2014 7:54 PM
To: Adam Vocks; voiceops at voiceops.org
Subject: RE: New Exchange 217/777
NECA has a call testing project that has recruited lots of originating
and terminating carriers, but it's for call completion testing.
The issue you're facing is not unusual - we make a point, when turning
up a new NPA/NXX, to have a multi-week period of testing using as many
different carriers as we can.
For those who confirmed failure, they ought to call their wireless
carrier's support line and open up a trouble. In our experience that
leads to resolution 90% of the time in just a few days.
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Adam
Sent: Monday, July 14, 2014 5:10 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] New Exchange 217/777
I stumbled on this list recently and have been reading through the
archives. Thanks for all the information you've all shared.
We're a CLEC in Illinois and are in the middle of building a FTTH
network in our home town. In December our exchange 217-777 was
effective. We're using ANPI's Tandem service for our Feature Group D
traffic and using our ILEC (Consolidated Communications) as our
No troubles on the Intralata/local terminating traffic, however, we're
having more and more reports of different people out in the world that
can't call our customers.
It started with AT&T Cellular, that's been resolved, then we heard from
Sprint PCS, that's been resolved. Next was Comcast Business, that's
Latest example is a caller from Texas who is on Time Warner Cable:
LEC: TIME WARNER CBLE INFO SVC (TX) DBA TIME WARNER CBL
When they call us they just get dead air.
I guess my questions are: How long after the effective date in the
BIRRDS database do all of the switches get updated? Is this a typical
problem with a new exchange/LRN?
A follow up question: is there a service out there that will originate
calls from many different telcos and if they fail, open up a ticket with
that carrier? I'm running into roadblocks calling these carriers since
I am not a customer.
I've got a test number set up on 217-777-0001, "Thank you for Calling.
You have reached a test number. Your telephone number is... " if
there's anyone out there who wants to give it a test and report back,
fine by me. It seems the more information I have the better.
Thanks for listening,
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