[VoiceOps] Canadian Toll Free
ryandelgrosso at gmail.com
Tue May 6 23:27:42 EDT 2014
Our solution is less than elegant but seems to be working. We do a check
in translations and if the source NPA is canadian and the destination is
TollFree we then punt it to a termination trunk we have with a canadian
We use Thinktel for this. They have been a solid partner and have been
easy to work with.
Hope that helps
On 05/06/2014 12:03 PM, PE wrote:
> Greetings VoiceOpers,
> There are a handful of US SIP carriers who offer the promise of doing
> business in Canada with Canadian DID's. The challenge we've seen is
> that when you call some toll free numbers from those Canadian DID's
> the call gets blocked by the far end, presumably because the switching
> equipment is in the US. No issues dialing the same numbers from the US.
> We've attempted to deliver these calls over numerous different
> carriers with the same results. Talking with some of these carriers,
> we're told this is a known frustration and noone seems to have a way
> around it. The only thing that has helped even a little is if the
> customer is willing to use a toll free number as the Originating ANI,
> but even then it is spotty.
> We're not trying to do any sort of toll bypass or anything unsavory.
> Just want to be able to serve US customers who happen to also have
> some Canadian locations.
> Anyone have a solve for this?
> VoiceOps mailing list
> VoiceOps at voiceops.org
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