[VoiceOps] Level 3 Network Event Affecting Voice Service in Phila

[Pete E]

We were also impacted. Here's the latest:

10/29/2014 02:14:12 GMT -

*** CASCADED EXTERNAL NOTES 29-Oct-2014 02:13:33 GMT From CASE: 8525393 -
Event The Technical Service Center has confirmed service restoral with
impacted customers. At this time, all services are restored and stable. If
it is determined that the planned maintenance activity to clear the
remaining alarms is service affecting, all customers expected to be
impacted will receive notifications accordingly. Should further issues be
experienced, please contact the Level 3 Technical Service Center at
1-877-4LEVEL3.


On Tue, Oct 28, 2014 at 3:05 PM, Tim Glen <tglen at asicentral.com> wrote:

> We have voice and data with L3, this is affecting our voice service with
> but not our data…
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> Network Event Ticket ID  8525393
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> 10/28/2014 6:50 PM GMT
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> The Transport NOC reports that a card failure in Philadelphia, PA is
> affecting protected services. Tier III is actively engaged and is
> investigating at this time.
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>
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