[VoiceOps] Toll Free as Outbound CLID

[Shripal Daphtary]

Thanks!  

I'll work on it with billing over here

Shripal

> On Apr 20, 2015, at 12:11 PM, Glen Gerhard <ggerhard at sansay.com> wrote:
> 
> Hi Shripal,
> 
> normally calls with TF CLIDs are just billed as Indeterminant Jurisdiction.   If your rate sheets don't specify IJ calls then it is generally the higher of the two rates.
> 
> ~Glen
> 
> 
> 
>> On 4/20/2015 8:38 AM, Shripal Daphtary wrote:
>> thanks Ivan, 
>> 
>> i was just told that its not that we CANT do it on the bworks, but we don't b/c currently can't bill for it if the clid is a TFN. 
>> 
>>> On Mon, Apr 20, 2015 at 11:36 AM, Ivan           Kovacevic <ivan.kovacevic at startelecom.ca> wrote:
>>> Hi Shri,
>>> 
>>>  
>>> 
>>> In Canada it is mandated by the CRTC and most carriers pass it through when we send it. Most of our US-bound traffic uses TF CLI which seems to come across. So as far as we are aware, using TF as CLI is not an issue.
>>> 
>>>  
>>> 
>>> Best Regards,
>>> 
>>>  
>>> 
>>> Ivan Kovacevic
>>> 
>>> Vice President, Client Services
>>> 
>>> Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers
>>> 
>>>  
>>> 
>>> From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Shripal Daphtary
>>> Sent: Monday, April 20, 2015 11:13 AM
>>> To: VoiceOps at voiceops.org
>>> Subject: [VoiceOps] Toll Free as Outbound CLID
>>> 
>>>  
>>> 
>>> Hello everyone, 
>>> 
>>>  
>>> 
>>> i'm just wondering if there is a legal/regulatory issue with having a TFN                           as the outbound CLID for a customer on our hosted platform(s).  
>>> 
>>>  
>>> 
>>> On the broadworks, the system won't even allow for it.  However, on our M6, it doesn't really care.
>>> 
>>>  
>>> 
>>> thanks
>>> 
>>>  
>>> 
>>> Shri 
>>> 
>> 
>> 
>> 
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