[VoiceOps] IXC/LD No audio or delayed audio
paul at timmins.net
Thu Apr 23 10:38:30 EDT 2015
NT/Inteliquent has always been awesome in helping narrow this down. If
you haven't called them for fear of wasting their time, I strongly
suggest it. AT&T is next to useless on FGD trunking no matter who you
talk to. I usually can't even get them to tell me which carrier is
attempting to terminate a call on me, pleading CPNI regulations.
On 04/23/2015 10:17 AM, Starr, Steve wrote:
> A growing number of IXC/LD calls inbound into us have either no audio
> or delayed audio. We are attempting to narrow down the common
> carrier, but this is a difficult task. We have IXC trunks with
> multiple providers. So far it seems to be mostly our ATT trunks and
> Neutral Tandem trunks. ATT being TDM and Neutral Tandem being VoIP.
> This leads me to believe it is an IXC carrier causing the trouble and
> not circuit trouble. Also, it is just inbound. When our customer
> returns the call it is fine. If the person calls our customers
> tollfree it completes fine.
> Is anyone else experiencing the trouble?
> Does anyone have any contacts at ATT that might be able to assist?
> Thank you,
> :: Steve Starr
> :: Daystarr Communications
> :: steve.starr at daystarrfiber.net <mailto:steve.starr at daystarrfiber.net>
> :: v - 989.720.6000
> :: f - 989.720.6060
> VoiceOps mailing list
> VoiceOps at voiceops.org
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