[VoiceOps] ADT Alarms Special Dialing?

[Kidd Filby]

I've seen a lot of things go sideways over my 30+ years in this business.
Put the alarms on a re-sold POTS line from the LEC and call it a day.
Anything other than this is placing your customer and your company at
risk.  If, by chance, the line goes dead... you have done all that could
have been done with today's technology.  If you choose another route, and
the service fails, you are risking it all on someone's interpretation of a
contract &/or law.

Kidd

On Mon, Aug 10, 2015 at 8:10 AM, Pawlowski, Adam <ajp26 at buffalo.edu> wrote:

> All,
>
>         I appreciate the insight into this with regard to alarms,
> especially that they'd trip up T.38, which will probably save me some time
> in the future. So far so good on alarms and credit card machines, but I'd
> run into some older CPE type Cisco VG that would mangle and eat modem calls
> no matter what we did with it. Is there a compendium of information
> anywhere regarding devices, signaling, and compatibility with CPE? One of
> our alarm monitoring companies just said that many of their older (FBI
> type) panels don't work via VoIP in their experience, but other than
> previously mentioned sensitivity to DTMF it should be possible. Liability
> and service performance aside, just speaking technically.
>
>         Also, regarding Sandy and FiOS customers - it was quite a hot
> topic for a while that the flooding had absolutely trashed the copper plant
> in a number of areas. Leaded cables with cracked jacket, or enclosures with
> long-failed positive pressure had allowed water in and ruined the copper.
> While that's not your run of the mill power or service outage, I'm not
> entirely certain you can count on a wireline provider to provide longevity
> of CO battery over time, or even that you're not connected through some
> span/regen that is independently powered. It certainly helps piece of mind
> to move the failure "somewhere else" than where you happen to be, but I
> can't believe it would be as granite-tough reliable as commonly thought.
>
> Regards,
>
> Adam Pawlowski
> University at Buffalo
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-- 
Kidd Filby
661.557.5640 (C)
http://www.linkedin.com/in/kiddfilby
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