[VoiceOps] ADT Alarms Special Dialing?

Pawlowski, Adam ajp26 at buffalo.edu
Mon Aug 10 10:10:43 EDT 2015


All,

	I appreciate the insight into this with regard to alarms, especially that they'd trip up T.38, which will probably save me some time in the future. So far so good on alarms and credit card machines, but I'd run into some older CPE type Cisco VG that would mangle and eat modem calls no matter what we did with it. Is there a compendium of information anywhere regarding devices, signaling, and compatibility with CPE? One of our alarm monitoring companies just said that many of their older (FBI type) panels don't work via VoIP in their experience, but other than previously mentioned sensitivity to DTMF it should be possible. Liability and service performance aside, just speaking technically.

	Also, regarding Sandy and FiOS customers - it was quite a hot topic for a while that the flooding had absolutely trashed the copper plant in a number of areas. Leaded cables with cracked jacket, or enclosures with long-failed positive pressure had allowed water in and ruined the copper. While that's not your run of the mill power or service outage, I'm not entirely certain you can count on a wireline provider to provide longevity of CO battery over time, or even that you're not connected through some span/regen that is independently powered. It certainly helps piece of mind to move the failure "somewhere else" than where you happen to be, but I can't believe it would be as granite-tough reliable as commonly thought.
	
Regards,

Adam Pawlowski
University at Buffalo


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