[VoiceOps] Preventing calls to cell phones with guaranteed accuracy
Alex Balashov
abalashov at evaristesys.com
Wed Aug 19 11:39:50 EDT 2015
Indeed, you'd start from the NPAC, which would get you, for a given TN, an LRN. Then what?
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Alex Balashov | Principal | Evariste Systems LLC
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Original Message
From: Kidd Filby
Sent: Wednesday, August 19, 2015 10:52
To: Carlos Alvarez
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Preventing calls to cell phones with guaranteed accuracy
If I were to offer this service or database access, I would start with my own local copy of NPAC that I'd update every X-minutes a day. This product is available now and has been for a while. This is the only sure-way, I know of, to have the most accurate data to work from.
Kidd
On Tue, Aug 18, 2015 at 2:30 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
I have a customer in market research who is legally required to manually dial calls to cell phones. Right now they are considering abandoning all of their auto/predictive dialer software and going to manual dial for everything, because the list-scrubbing services have been shown to be inaccurate. There are extreme penalties for auto-dialing a cell phone, and "best effort" is NOT a defense to this, at all. For example, Gallup just settle a claim for $12M.
So they need a totally accurate way to prevent a cell phone call from originating from their dialer. The only thing I can think of is some sort of LRN dip + LRN-to-carrier-type response. One of their people talked to Neustar, but didn't get great answers because he doesn't really understand telephony. Before I get in touch with Neustar, I thought I'd see if people here have some ideas.
If you provide a commercial product for this, please feel free to tell me so on or off list, the customer is willing to pay for the service and we're open to all options. I don't have a budget number yet but manual dialing is going to cost them quite a bit for some types of studies.
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Kidd Filby
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http://www.linkedin.com/in/kiddfilby
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