[VoiceOps] Preventing calls to cell phones with guaranteed accuracy

[Kidd Filby]

If I were to offer this service or database access, I would start with my
own local copy of NPAC that I'd update every X-minutes a day.  This product
is available now and has been for a while.  This is the only sure-way, I
know of, to have the most accurate data to work from.

Kidd

On Tue, Aug 18, 2015 at 2:30 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:

> I have a customer in market research who is legally required to manually
> dial calls to cell phones.  Right now they are considering abandoning all
> of their auto/predictive dialer software and going to manual dial for
> everything, because the list-scrubbing services have been shown to be
> inaccurate.  There are extreme penalties for auto-dialing a cell phone, and
> "best effort" is NOT a defense to this, at all.  For example, Gallup just
> settle a claim for $12M.
>
> So they need a totally accurate way to prevent a cell phone call from
> originating from their dialer.  The only thing I can think of is some sort
> of LRN dip + LRN-to-carrier-type response.  One of their people talked to
> Neustar, but didn't get great answers because he doesn't really understand
> telephony.  Before I get in touch with Neustar, I thought I'd see if people
> here have some ideas.
>
> If you provide a commercial product for this, please feel free to tell me
> so on or off list, the customer is willing to pay for the service and we're
> open to all options.  I don't have a budget number yet but manual dialing
> is going to cost them quite a bit for some types of studies.
>
>
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-- 
Kidd Filby
661.557.5640 (C)
http://www.linkedin.com/in/kiddfilby
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